6. Payment and Billing

Payment is processed through our third-party payment processor (currently Wix Payments / Stripe). By purchasing a plan, you authorize us to charge your selected payment method for the applicable fees.

Recurring subscriptions will automatically renew at the end of each billing period unless cancelled before the renewal date.

If a payment fails, we may retry the charge and send you a notification. If payment is not received within 7 days of a failed charge, your access to paid features may be suspended until the balance is resolved.

7. Cancellation and Refunds

You may cancel your subscription at any time through your account settings.

Upon cancellation, your access to paid features continues until the end of your current billing period. After that, access is revoked.

No prorated refunds are provided for partial billing periods.

For Single Transcript purchases, access expires 30 days after the purchase date. No refund is provided after purchase, as the Service is immediately available upon payment.

If you believe you were charged in error, contact us at dato@dayonehiring.com within 14 days of the charge.

8. Your Responsibilities

When using the Service, you agree to:

• Provide truthful, accurate, and complete information in all Fairness Transcript assessments

• Use the Service only for lawful purposes related to documenting your organization's hiring decisions

• Not misrepresent Fairness Transcripts as legal certifications, government endorsements, or compliance guarantees to candidates, regulators, or any third party

• Not reverse-engineer, decompile, or attempt to extract the source code of the Service

• Not use the Service to generate fraudulent, misleading, or deceptive documentation

• Not share your account credentials with unauthorized individuals

• Not use automated systems (bots, scrapers) to access the Service

9. Accuracy of Information

The Fairness Transcript is generated based entirely on information you provide. Dayone does not independently verify, audit, or validate any responses entered into the system.

The accuracy, completeness, and truthfulness of each Fairness Transcript depends entirely on the information provided by the user. Dayone is not responsible for any inaccuracies, omissions, or misrepresentations in Fairness Transcripts resulting from incorrect or incomplete user input.

10. Intellectual Property

The Service, including all software, scoring algorithms, bias assessment framework, content, design, and documentation, is the intellectual property of Dayone Inc. The bias assessment framework is protected under provisional patent #63/941,557 filed with the United States Patent and Trademark Office.

You retain ownership of the data you input and the Fairness Transcripts you generate. You grant Dayone a limited, non-exclusive license to process your input data solely for the purpose of generating your Fairness Transcripts and operating the Service.

You may not copy, modify, distribute, sell, or create derivative works based on the Service, the scoring framework, or the bias assessment methodology without written permission from Dayone Inc.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DAYONE INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

• LOSSES ARISING FROM RELIANCE ON FAIRNESS TRANSCRIPTS IN LEGAL PROCEEDINGS, REGULATORY AUDITS, OR EMPLOYMENT DISPUTES

• LOSSES ARISING FROM THE FAILURE OF A FAIRNESS TRANSCRIPT TO PREVENT OR MITIGATE A DISCRIMINATION CLAIM, LAWSUIT, OR REGULATORY ACTION

• LOSSES ARISING FROM INACCURATE USER INPUT

• LOSSES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT

• BUSINESS INTERRUPTION, LOST PROFITS, OR LOSS OF DATA

IN NO EVENT SHALL DAYONE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO DAYONE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND REGARDLESS OF WHETHER DAYONE WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DAYONE DOES NOT WARRANT THAT:

• THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS

• THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE

• THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE

• ANY FAIRNESS TRANSCRIPT WILL SATISFY THE REQUIREMENTS OF ANY LAW, REGULATION, OR LEGAL STANDARD

• THE SERVICE WILL PROVIDE LEGAL PROTECTION OR IMMUNITY FROM CLAIMS

13. Indemnification

You agree to indemnify, defend, and hold harmless Dayone Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising out of or related to:

• Your use of the Service

• Your violation of these Terms

• Your misrepresentation of a Fairness Transcript as a legal certification or compliance guarantee

• Any inaccurate information you provided through the Service

• Any third-party claims arising from your use of Fairness Transcripts

14. Dispute Resolution

Any dispute arising out of or related to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in Philadelphia, Pennsylvania.

You agree that any dispute resolution will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought in the state or federal courts located in Philadelphia, Pennsylvania.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email (if you have an account) or by posting a notice on the website at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of revised Terms constitutes acceptance of those changes.

17. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms, fraudulent activity, or abuse of the platform. If we terminate your account for cause, no refund will be issued.

You may terminate your account at any time by cancelling your subscription and contacting us at dato@dayonehiring.com.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Dayone Inc. regarding the Service and supersede all prior agreements, communications, and proposals.

20. Contact

For questions about these Terms, contact us:

Dayone Inc. 500 N 13th St, Apt 402 Philadelphia, PA 19123 dato@dayonehiring.com (646) 866-9105